TERMS & CONDITIONS

GARDENANTWERP.COM

These General Terms and Conditions govern the buy of products through our website. You buy products from NIKOL MLINOVA, a "zelfstandige" company registered in Brasschaat, Belgium.


Our registered address is Veldstraat 33 2930 Brasschaat, Antwerpen, Belgium.

VAT number: BE 0762 5907 39

 

gardenantwerp.com offers products for sale only to end consumers on gardenantwerp.com. We reserve the right not to fulfil orders for professional or business purposes.

These General Terms and Conditions may be amended at any time. Revised terms and conditions will be effective on the date of publication.

Each time a customer places an order, he or she will be asked to accept the General Terms and Conditions in effect on that day.

 

Our Products

The availability of any merchandise on our website is always subject to change. The best way to stay up to date on new arrivals, promotions, and sales is to sign up for our newsletter. 

 

Prices & Currency

The prices of our products are in Euros. They include 21% Belgian VAT but are exclusive shipping costs and local taxes.

These are not the responsibility of gardenantwerp.com. If such extra charges are applicable, they must be borne by the customer. He or she handles the filing of all necessary returns. He or she makes all necessary payments to the relevant authorities.

All orders must be paid for in Euros.

gardenantwerp.com reserves the right to amend its prices at any time

 

Availability

The offer of products is subject to the availability of stocks.

We will inform the customer if any product ordered is not available in stock. If a product is not available, the order may be cancelled by gardenantwerp.com. 

 

Payment

You may use any of the following payment methods to pay for your order.

- Visa

- Mastercard

- American Express

- Maestro

- Shop Pay

- Apple Pay

- Google Pay

- PayPal

All payments made on the website are encrypted and secured.

 

Taxes & Duties

The shipping address entered at checkout determines if the price is inclusive VAT. We mention this in the shopping cart and checkout.

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
For orders shipping to Non-EU countries additional taxes and fees may apply in accordance with local customs regulations. Those taxes/duties are based on the value of the goods. Customers will correspond this amount to the carrier, according to the process recommended by the carrier itself.

 

 

Delivery

We ship the order to the customer's shipping address.

Delivery costs depend on the geographical location to which it is to be delivered.

We send a tracking number to the customer's email address after checkout. The customer will then be able to track his/her parcel from dispatch through to delivery.

 

Return Policy

Return items in their original unused condition and packaging. You may return the item within fourteen days after the date you received the order. Please contact contact@gardenantwerp.com to make a return. Return the goods to the following address:

Nikol Mlinova
33 Veldstraat
2930 Brasschaat
Belgium

Return postage, packaging, and other costs must be paid by the customer.

We will not accept damaged or incomplete returned items. They are sent back as is to the customer, at the customer's expense.

 

Intellectual Property

The contents on our website are protected and reserved worldwide.

Any other use of the website or its content without prior consent is an infringement of our rights. They may result in legal action under intellectual property legislation and regulations.

 

Personal Data

All personal data and information are handled for the purposes of processing orders. It may not under any circumstances be used for any other purpose.

Personal data stored to meet order processing and tracking needs is kept secure.

The customer can express any concerns about the processing of his/her personal data to us.